An FNB branch in Rosebank, Johannesburg. Picture: SUNDAY TIMES
The group provided payment relief and reported a decline in transaction volumes in its year to end-June, when the pandemic added further pressure to an “already extremely weak domestic position”. FNB transaction volumes decreased 1%. Electronic volumes remained flat despite banking app volumes being up 28%, whileThe group reported a total impairment charge of R24.4bn, from R10.5bn previously, while its credit-loss ratio rose to 1.91%, from 0.88% previously.
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