Air carriers have cited the transportation agency’s stance in response to consumer complaints and analyst questions.
Air Passenger Rights founder Gabor Lukacs says the agency’s statements misled travellers about their right to a refund and contradict the quasi-judicial body’s previous decisions. The pandemic has devastated the airline industry, with billions of dollars in losses for Canadian carriers due to grounded flights and tight international borders.The Zero Canada Project provides resources to help you manage your health, your finances and your family life as Canada reopens.
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