BRITS applying for some benefits including Universal Credit can have their claims assessed over a video call from March 25.
After that, you'll need to answer a set of questions about your current circumstances, known as your "to do list". This is because any money you receive after you've applied for Universal Credit will count as income and mean that you're entitled to less in your first payment.In certain circumstances, you'll be able to apply over the phone, such as those who don't have regular access to the internet, are visually impaired, or have a physical condition that stops you from using a computer or smartphone.
If you're applying for Universal Credit but do not need a medical assessment, the DWP could call you anyway to determine whether you're eligible for help.The new rules have been brought in due to the coronavirus crisis but it's not clear if they will be scrapped once lockdown restrictions end.
If they dont call then nothing if we dont then we get fucked up by them .
Dont be surprised they dont call . Been calling them over my assessment since January all I get ok message been passed. They never ever call.