No doubt about it, debt collection can be a tricky business in Singapore, and there have been times when debt collectors harassed or been harassed by debtors.
Mr Ho also made an important point about privacy, saying that the debtor’s privacy must not be infringed upon, and neither should they be discriminated against. As for the police, they would only be present, if ever, to ensure that there is peace throughout the debt collection activities. They cannot help either debtors or debt collectors, said Ms Lyn.
Mr Ho admitted there are a number of “black sheep” in the industry who unfortunately give it a bad name, which is why he looks forward to legislation.Consumers Association of Singapore
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