secured student debt relief for thousands of New York borrowers whose federal loans were allegedly mismanaged by the Pennsylvania Higher Education Assistance Agency In an agreement with the Office of the Attorney General , PHEAA is required to audit thousands of accounts to identify errors that may have caused borrowers to miss out on benefits, such as income-driven repayment plans or debt forgiveness for eligible borrowers under the Public Service Loan Forgiveness program.
and administer the PSLF program by inaccurately counting loan payments, improperly denying applications, and not processing applications in a timely manner. . If the review shows that errors were made, PHEAA will either ensure the borrower gets credit for all their payments by adjusting accounts appropriately or will provide comparable monetary relief.