Uber knowingly put South African drivers at risk of debt and danger — whistleblowers

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Uber promised South Africans better lives, but drivers say they are now worse off than before they joined the ride-hailing platform.

The recently uncovered “Uber Files” — an international investigation into the ride-hailing company’s global activities — alleges that Uber falsified data in its app to obstruct regulators and law enforcement.that Uber had knowingly put its drivers in the country at risk of debt and danger.

The Washington Post spoke to ex-Uber SA driver Shaun Cupido about his experiences driving for the ride-hailing platform. He added that things became even riskier when Uber changed its policy to allow cash payments for its rides, making drivers a target for criminals as they now had to carry sums of cash in their cars.

Cupido explained that Uber refused to compensate him for his glasses that were broken during the attack, despite having promised to help. However, the ride-hailing company went ahead with its rollout anyways as it believed it would appeal to millions of South Africans without credit or debit cards and boost rides by as much as 30%.

 

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