Surprise! These emails about returning CERB payments aren't scams | CBC News

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Service Canada says strange-looking emails to pay back CERB payments are legitimate, and those people really must pay up.

Some recipients discussed the emails online, on forums like Reddit, and mistakenly concluded they were part of the scam.

The agency uses the email address in question — EI-AE.ServiceCanada@canada.gc.ca — to contact people about employment insurance and emergency benefits. It has sent 26.2 million emails about the $2,000-per-month Canada Emergency Response Benefit , which the government launched in March 2020 for workers who were laid off or had their hours cut significantly during lockdowns.

Recipients are told to call a 1-800 number or click a link to share information "that could modify our decision and impact the amount you owe" within 30 days. After that, the email says, they will receive a letter in the mail detailing their debt and how to repay it.

 

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News That should tell you that Service Canada is packed full of non Canadian employees whose first language is neither English nor French. Billions of foreigners controlling your money and unable to compose even form a coherent sentence.

News I am trying to help someone deal with this- they were not given sufficient information to give the CRA with no timeline - and now a decision has been made. It's a circus!! Why is the media not talking more about this? Putting the most precarious people in more debt! Plus no help!

News 'mistaken by many as a scam' Probably because it WAS a scam, just perpetrated by our government.

News Who was legible to have 2000 ?

Everyone who applied at the beginning got an advance payment of 2000. Some were clawed back over the summer of 2020. Those who had returned to work and no longer eligible have to pay it back. Nobody was scammed...just really bad communication.

are liberals lieing again Justin on live TV said cerb would not have to be repaid full stop !!

I didn’t dare touch the CERB money. My husbands CRA was hacked and the money taken. Real nice canada.ca The issue was Rectified thankfully but totally unacceptable to be so lax

Another conspiracy turned true..you were warned about this long ago that you would have to pay it back.

To all the legit CERB recipients I hope you're not affected. To all the CERB scammers, have fun paying it back.

Take that citizens

Talk about confusing. Especially when we have been warned that Service Canada/CRA does not email collections that it is mailed.

Dont worry though guys, JustinTrudeau and his gang of slimy thieves 'has your back'

Pay up CERB slaves!!

The federal government is running out of money and can’t afford regular mail anymore. 😬

So, if it was a loan, and not INCOME then why did they make Canadians pay tax on it. You don't pay tax on loaned money.

Heres the thing. For YEARS CanRevAgency made a POINT. of telling people 'We will never contact you by email', and now they're doing so, on shady letterhead in broken english and poor grammatical phrasing, and expect people to take them seriously? Makes me really glad ...

More government incompetence. Good thing the Liberals sent federal employees home to “work” for two years. They seemed to have honed their skills !

Anytime you take something from the government it comes with strings attached or heavy taxes.

Send a letter ya knobs.

OH YES, what a nasty surprise that email was. Two years after the fact 😐

The Trudeau government scams Canadians all the time

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