A dad-of-three has been left £25,000 in debt after Jet2 took him to court accusing him of faking being ill while on holiday with the company.
The pair successfully defended themselves in their contempt of court fight, but Karl has been emotionally and financially battered by what he calls a legal trauma that lasted five years and sees him tens of thousands of pounds out of pocket. After the family returned to their home in Nottingham, they say they received a call from a legal firm asking if they'd like to make a compensation claim against Jet2. A bundle of witness statements chronicling the claimed period of sickness, as well as online reviews of the hotel making claims about its health and safety procedures, were sent off to Jet2's lawyers.
Laura and Karl had not opposed Jet2's legal application in person because they claimed they couldn't afford more time with their lawyers to do so, instead submitting a skeleton argument from the previous hearing which the court took into account. The judges would rule they had to pay Jet2's legal fees for the appeal and previous hearing.
"My personal view is that Jet2 wanted to make an example of us and other people to stop any compensation claims happening, to scare them from making compensation claims," he said.After the appeal hearing Jet2's lawyers presented the couple with a bill of close to £30,000, for some of the firms' legal costs, to be paid on Christmas Eve. "As you can imagine this devastated us," Karl said.
She ruled that the travel firm had failed to prove the relevant burden of proof that the family were not unwell and that their Facebook posts from the holiday did not disprove their illness. Judge Coe also found the family had complained about food being cold and insects landing on it at the time, and that their initial claims of being "acutely unwell" for nine days were merely an exaggeration rather than a lie.
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