CAUGHT ON CAM: Lorain Chick-Fil-A employee sprints after car to return customer’s credit card

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This takes customer service to a whole new LEVEL! A ChickfilA employee in Lorain sprinted after a car to return a customer's forgotten credit card, and it was all caught on camera. MORE DETAILS:

The incident occurred at the Chick-Fil-A restaurant in Lorain, located at 5400 North Leavitt Rd., at 10:37 a.m. on Dec. 14.

A customer left her credit card inside the store, according to Matt Woods, the store’s owner and operator.“The moment I saw this, I knew this was pure gold,” Woods told 19 News. “We have so many employees that hustle day in and day out but this one just made my week.”Facebook pageWoods said it has been a great week in celebrating the employee’s actions and their care for customers, along with some “new-found track star abilities.

 

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ChickfilANews ChickfilA All of your customer service goes out the window with the poor handling of your security breach. My son has no access to his account which we JUST put $100 e card on & his bank account is linked to. Yet we can’t get any help or response from you all!!

ChickfilA It's always been clear to me that ChickfilA fosters a culture of customer service & caring that has unfortunately mostly been lost elsewhere. Thank you CFA!

ChickfilANews ChickfilA It's always been clear to me that ChickfilA fosters a culture of customer service & caring that has unfortunately mostly been lost elsewhere. Thank you CFA!

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