It all added up to choices consumers considered as their leases neared expiration, according to Satyan Merchant, senior vice president and automotive business leader at TransUnion.“Should I turn it in and then try to go get a new lease? Well, number one, that new car wasn't there.
Indeed, the TransUnion study found so-called lease-to-lease loyalty increased for both manufacturer and make since 2019, while lease-to-loan loyalty declined over that period posing the challenge of customer retention. That's why dealers depend on what Merchant terms the flywheel of the lease, explaining, “it's when you get
When my Toyota lease ended in Aug 2021, there were no new cars available, so I extended it six months. There were no cars available early 2022 either, so I reluctantly bought my out-of-warranty RAV4. Hoping for more PHEV choices with 2024 releases later this year! 🤞
This why Fed interest rates ratchets up?