The scammers would then direct the victims to log into their Internet banking account where they would provide their one-time password sent by the bank. In some cases, victims may also be asked by the scammers to provide their credit or debit card details over the phone.
In other cases, the victims would be instructed to log in to their Singpass accounts, which the scammers would then attempt to use to create accounts at various cryptocurrency or fintech websites, or remittance services upon gaining access to the Singpass accounts. Apart from changing their Internet banking credentials and removing any unauthorised payees that may have been added to their bank accounts, victims should also inform their banks and the police of the incident.