Once a payment is made, WhatsApp users will see a confirmation screen stating “Thank you for your payment”. They can also check on the status of their transaction by clicking on “Payment details” on the “Order details” screen within the app.
On payment security measures, WhatsApp said it works with trusted payment partners which are required to comply with industry data security standards. WhatsApp users’ legal names and identities are also required for verification, the spokesman said. “Businesses can now expand their revenue streams and access a wider customer base, while customers can make payments conveniently knowing that their payment details are secure.”
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