The Calgary Public Library went fine-free in July 2020 — meaning fines were no longer tallied and any accrued before July 1, 2020, were forgiven.
"We have some amazing stories of families who weren't able to afford the fines and are coming back and they're just crying with joy because they're able to now access the library and not have to pay those fines again," said Sara House, manager of service delivery at the Central and Memorial Park libraries.
"We were blocking the wrong people from accessing the library when they needed it most," said Tracy Johnson, CEO of the Calgary Public Library Foundation.
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