The main drivers of the concerning statistics include mounting pressure from the cost-of living-crisis, as well as higher amounts of credit card and personal loan debts.Debt charity StepChange said more than three in five new clients are women, as they advised one new client every three seconds in 2023.
The proportion of clients receiving Universal Credit, at 37%, increased by three percentage points in 2023 compared with 2022, and StepChange said it continues to see renting as the most common housing tenure among clients . The average amount of household arrears among StepChange clients increased to £3,124 in 2023, up from £2,833 in 2022.Typical unsecured debt among clients reached its highest level since 2013, standing at £14,654 in 2023, up from £13,563 in 2022.
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