As part of a review of its mortgage book, Ulster Bank found that 9,800 customers were overcharged because they were put on a different fixed rate than the one they had applied for when they took out their mortgage.
The lender said the average period the interest rate was applied incorrectly was just over two years and the average difference in interest rates was 0.37%. "It is important that, when we find issues like this we do the right thing, fix the error, explain what has happened and put it right for our customers," Mr Stanley said.
"For those customers who have been negatively affected, we are currently in the process of writing to them to apologise, explain what it means for them, and provide them with refunds and compensation," he said.
Bull, they are still hiding the tracker miscalculations....but we dont have a regulator...we just have Paschal..
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Source: IrishTimes - 🏆 3. / 98 Read more »