Any benefits transition failings ‘will lead to real-world misery for thousands’

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The Government must ensure it helped claimants switch from legacy benefits to Universal Credit without losing their benefits, a report said.

Prime Minister Rishi Sunak pledged recently to ‘accelerate moving people from legacy benefits onto Universal Credit’

The DWP has insisted benefits are only ever stopped as a last resort after multiple unsuccessful attempts to engage with someone. These are Working Tax Credit, Child Tax Credit, Housing Benefit, Income Support, income-based Jobseeker’s Allowance, and income-related Employment and Support Allowance. “It is vital that the department helps these claimants to make the switch, including offering face-to-face support and making sure people fully understand the process, including the arrangements for transitional protection.”

“This means if the transition from legacy benefits to UC fails even an apparently small proportion of people, it will lead to real-world misery for thousands. Alison Garnham chief executive of Child Poverty Action Group said: “Warnings like the PAC’s are coming thick and fast as the DWP steamrolls on with managed migration, leaving vulnerable claimants in its wake – without the benefits they are entitled to and need.

 

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