OLG Takes Role as Socially Responsible Operator Seriously

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The Ontario Lottery and Gaming Corporation has been a leader in responsible gaming and player protection, areas of interest in sports betting.

The Ontario Lottery and Gaming Corporation has been a leader in responsible gaming and player protection, two areas of interest in the sports betting space of late.Recent controversies have brought the matter to the forefront.

Whether it’s help for you or a loved one – at any age or stage – there are many ways to get support for gambling issues. Here are some to consider.The OLG has spent three decades developing its responsible gaming policies, including one of the first voluntary self-exclusion programs in the country. Also offered are daily, weekly, or monthly limit options for deposits, casino loss, casino spending, sports spending, and lottery spending. Recurring time reminders are also available to players and PlaySmart is embedded in every slot machine in Ontario, offering customized play habit messages, and spending and time limits.

More than 280,000 visitors used PlaySmart Centre services last year and staff interactions at casinos doubled year-over-year to almost 400,000 this year. In fiscal 2022-23, OLG directed $22 million to responsible gaming programming and resources. That included PlaySmart Centres, staff training, and capital costs for facial recognition systems for self-exclusion initiatives.

 

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