Andrew Hoeft, posing beside a toll road he has to take regularly, is the owner and operator of Rubber Duck Refinishing and he has to allocate thousands of dollars in fees each month to the toll booths for his box trucks to travel to serve his customers in the Round Rock area on December 14, 2023.Millions of Texans rely on toll roads daily in a state that has built more paid thoroughfares over the past two decades than almost all U.S. states combined.
At one point, he didn’t update the address on an expired credit card with TxDOT. The mistake cost him hundreds of dollars in penalties, he said. For each nonpayment violation, TxDOT charges a $4 penalty, according to its website.The TxTag system has been plagued with a number of billing issues over the years, according to multiple news reports and TxDOT news releases.
Austin has several toll roads managed by TxDOT. In addition, several others are operated by the Central Texas Regional Mobility Authority, which charges a $15 late fee per invoice.Hoeft says he has to be mindful to check his receipts and bills and to keep track of his credit card expiration dates to avoid penalties., Investigative reporter.