Techies are often beset by undeserving and despicable dolts who demand daunting feats of tech support. Which is why each Fridaybrings you a fresh instalment of On Call – the reader-contributed column in which you share stories of defeating those dunderheads.
On the first day of one such job – which took place on one floor of a building that was already occupied and very much in use for the wheeling and dealing that goes on in the City – Norman was asked to strip out old wiring, as the contractor he worked for had hired someone else to lay new stuff. That trio survived because, in Norman's estimation, they were the main cables carrying voice and data to the wheeler-dealers on other floors."He was an arrogant and brash man," Norman told On Call,"and he commanded me to strip out those cables."We need a volunteer to literally crawl over broken glass to fix this networkThanks for coming to help.
"Within three minutes one of the traders in the floors above came down and asked: 'Has something happened to the telephone lines, we have lost all our connections in the floors above.'"