The new rules also may provide greater latitude for bothering consumers by phone and limit their ability to challenge financial obligations.
The question, Peterson told me, “is whether that’s something consumers want, particularly allowing them to contact us via text and email. My guess is no.”In a recent, it said about 81,500 complaints about debt collectors were lodged last year, “making debt collection one of the most prevalent topics of consumer complaints about financial products and services received by the bureau.”
Since Trump’s appointees took over, weekly restitution under the law has totaled $0, the federation says., CFPB Director Kathy Kraninger noted that the Fair Debt Collection Practices Act hasn’t been updated since 1977 — “the same year that Steve Jobs introduced the world to the idea of a personal computer with the design of the Apple II ... and cellphones were not even imaginable.”
Neeb said debt collectors merely wanted the law updated to reflect “modern methods of communication,” so that consumers are more comfortable attending to their finances. That might include texts and emails at the moment, he observed. “Five years from now, it could be something else.”
Davidlaz Just block them!
Davidlaz Outrageous!