Credit Karma, HomeAdvisor push back after FTC orders both to pay millions

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The Federal Trade Commission on Monday ordered Credit Karma and HomeAdvisor to pay millions of dollars for allegedly using deceptive tactics against consumers. Both firms pushed back.

for comment, Credit Karma quickly slapped down the government's claims, saying in a statement, "We fundamentally disagree with the allegations the FTC makes in their complaint."

"We do not engage in so-called ‘dark patterns,’ there is no mention of this at all in our agreement with the FTC, and their suggestion is entirely baseless," a Credit Karma spokesperson said. "There are also no allegations that members paid unexpected fees or charges of any kind. We reached this agreement with the agency simply to be able to maintain our focus on helping our members find the financial products that are right for them.

The commission voted 4-0 to accept the proposed consent agreement against HomeAdvisor, and will now accept public comment on the decision for 30 days before it decides whether to make it final.

 

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