T-Mobile will make a hugely unpopular change to its plans 'as early as May 2023'

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T-Mobile customers who use credit cards to pay their monthly bills will no longer get AutoPay discounts soon, being essentially forced to switch their payment method to a debit card or bank account.

In a nutshell, the"Un-carrier" is preparing to ban customers who use credit cards to pay their monthly bills from receiving their"standard" $5 discount per line"as early as May 2023." That sounds pretty bad... because it is, even though T-Mo insists the change will not affect the vast"majority" of its customers, whose debit cards and good old fashioned bank accounts will continue to be eligible for the AutoPay benefit.

If you want Magenta to keep slashing 5 bucks off your monthly service cost after May, the easiest course of action is obviously to add your debit card or bank account information to your T-Mobile customer account over the next few months and use that to foot your bill. As you can imagine, T-Mo plans to inform all affected users of the change well in advance of putting it into effect, giving everyone enough time to consider their options. The only real alternative to the aforementioned revision is to continue using a credit card for wireless service payments and lose the AutoPay discount"as early as May.

For the record, Verizon's Auto Pay discount is also limited to subscribers using debit cards and bank accounts , while AT&T has no similar restriction put in place... just yet. In other words, T-Mobile's rules and regulations are slowly but surely getting worse than those of the"conventional" carriers it has long mocked and labeled as"greedy" and"disgusting."

 

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Reminds of how TMobile swore adding a line post Sprint would NOT cause loss of Simply Everything plan, thered be absolutely no diff. Adding how valuable I was to them after 16yrs w/ Sprint. Later saw my plan was NOT the same & asked about it they basically loled in my face.

T-Mobile is the next titanic. Terrible customer service plus repeated service outages and data breaches. They're going down hill fast.

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