Pixel 6 is dead for some users after a factory reset and Google is giving mixed signals

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Anam Hamid is a computer scientist turned tech journalist who has a keen interest in the tech world, with a particular focus on smartphones and tablets. She has previously written for Android Headlines and has also been a ghostwriter for several tech and car publications.

Reserve your Z Fold 6 or Z Flip 6 now and get $50 of instant Samsung credit and a chance to win $5,000!owners found that they unintentionally bricked their phones after factory resetting them.unit was factory reset, but it booted up with a black screen. After retries, users got an error that said"tune2fs" was missing. This is an advanced Unix command for adjusting tunable parameters.

Even Android Flash tools, which let you update software by connecting your device to a computer, don't seem to be helping, so users are at a loss for what to do. This of course didn't go down well with users, who believe that the issue is software related and Google must fix it. After escalation the team informed us that this is a known issue currently under investigation. I'll post updates here as soon as I receive them.Of course, just because Google is currently investigating the problem doesn't necessarily mean it will come up with a solution customers will be okay with, but it's still a step in the right direction.

 

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