Canada’s telecom regulator has ruled Telus cannot charge certain home telephone customers an extra fee when they pay their bills by credit card, calling the practice “unacceptable.”
Most major retailers have not opted to do so, but Telus began imposing a charge for customers who pay by credit card on Oct. 17. It also applied to the CRTC for permission to add the charge to the bills of regulated home phone customers. “ is of the view that the practice of charging a credit card processing fee is unacceptable and would negatively impact the affordability of telecommunications services,” the decision said.
John Lawford, executive director and general counsel of the Public Interest Advocacy Centre, called the decision a “huge consumer win.”
Telus can’t impose surcharge on some credit card payments, but they can increase the price. When they increase the price, the government also get more more money from tax. They make it look like consumers win, in fact they are the ones winning.
Thomson416 No, it's not! It applies only to home landline charges!!
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