Telus can't charge credit card fee to some customers, CRTC rules

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Telus Corp. can still surcharge the majority of its customers. Read more.

The decision only applies to services regulated by the CRTC, which are generally home telephone services in some smaller communities in Alberta and British Columbia. Telus can still apply a credit card surcharge on the majority of its users, including new and existing mobile and home services customers in most provinces.Sign up to receive daily headline news from the Calgary SUN, a division of Postmedia Network Inc.

The Vancouver-based telecom company first filed an application with the regulator in August to introduce the charge for regulated services. Last month, a CRTC spokespersonit seems there’s enough competition —Advertisement 3While the CRTC can only block such tariff applications for areas it regulates, Scott said the watchdog is still keeping an eye on extra charges other telecommunications service providers may impose.

“I can’t say what we’ll do in the future. We’re hopeful that carriers generally will read our decision carefully and act accordingly and if not, then we have a number of things in our toolkit and we’re prepared to use them because we don’t think this is in the public interest,” he said.from individuals and consumer groups.

On Oct. 17, Telus implemented a 1.5 per cent charge on those paying by credit card in areas where services are not regulated by the CRTC, which includes its wireless and internet customers outside of Quebec. This came after new rules on credit-cardThis advertisement has not loaded yet, but your article continues below.

 

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